Useful, not theatrical.
AI Agents
Most agent projects die at the prompt. We build the rest of the system too: retrieval, tool use, routing, and the rules for when the AI should stop guessing.
Best fit: Support teams, service businesses, and lean teams that need coverage without hiring five more people.
Deliverables
- Agent design
- Knowledge and tool integrations
- Escalation rules
- Monitoring and iteration
Example flows
- Inbound voice qualification
- Support triage and reply drafting
- Task agents for repetitive operations work
Stack
OpenAIAnthropicVapiTwilioSlackCustom RAG
What kind of work should an agent handle?
Repeatable work with context, rules, and a clean fallback. If it is political, sensitive, or messy in a human way, keep a human in the loop.
Do you build voice agents too?
Yes. Voice is its own product surface, not just chat with a microphone taped to it.